anomaly
What I would like to say to my employer:
This is a suggestion or an observation. Not to be misinterpreted as a criticism of either the warehouse management system or anyone in particular who is using it.
Not long ago I have noticed an anomaly occurring in the system. I have chosen to label it 'an anomaly'. To me it is a strange thing that began to appear on the screen of my RF scanner not long ago, and up until that point, it was never happening. Not only a new thing, but to me it defies predictability, and logical explanation.
A good example of this anomaly would be yesterday when I had to restock a location. There were nine boxes of product that needed to be moved from an upper level stock location in aisle 55, to a lower level order pick location in aisle 14. Instead of the system telling me to bring 9 boxes all at once, it made me repeat the process 3 times, bringing 3 boxes each time. The system suddenly started sending me restock instructions similar to this not long ago, and it is happening more and more frequently.
The quantities vary, as do the locations. One time I had to move 6 boxes 15 times instead of just moving 90 boxes at once. This one in particular the pick up and drop off locations were only 2 aisles away from each other, thankfully. Really though, one transaction of 90 would have been considerably quicker than 15 trips of 6 at a time. What could have been a 15 minute job turned into nearly an hour.
Sometimes all requests of this kind will go to one restock operator, and other times they will be split between 2 or more operators. All of us end up going back and forth between the same pick up and drop off locations. Meaning: more than one operator literally driving around in circles restocking one location multiple times while all the other restock requirements are waiting to be fulfilled. It sometimes results in multiple order pickers just standing around waiting for locations to be restocked.
I call it an anomaly, but sometimes I speculate. Could someone be choosing to make this happen? Could it be due to our efficiency now being tracked, and the numbers are based entirely upon the amount of transactions we perform in an hour? I'm sure that when this anomaly occurs often my transactions in the system are indeed more in quantity. I can assure you though, it is not making me more efficient. Splitting one restock requirement into several transactions might appear like a good idea on the screen of a computer, but in reality it is very detrimental to actual efficiency. It is like the physical work required to complete a transaction is being entirely ignored.
I can only speculate that this might be the reason. Perhaps it truly is a random anomaly that the system is suddenly generating for an unknown reason. If it is being done on purpose to increase the amount of transactions performed, then perhaps this is just a sign of the times. Another symptom of the way that appearances seem to count more than truth these days. In this case, if my speculation is true, then appearing efficient seems paramount to actually being efficient.
What I will actually say:
wtf! This system is fucked, bro!